General Messaging Settings

Alphanumeric Sender ID

One-way Messages can be sent with a branded Alphanumeric Sender ID Here is a list of countries where this feature is supported Please note the Alpha Numeric Sender Ids will be auto-enabled once you upgrade the account.

Status: Disabled

MMS Converter

Messages sent with a MediaUrl to a recipient whose carrier does not support MMS can be sent as an SMS with a shortened URL linking to your media. The shortened URL link (http//m.twil.io/ followed by 6 unique characters) will be appended to the end of the SMS message body.

Enabled: Messages to a recipient whose carrier cannot be reached via MMS will be sent as an SMS with a shortened URL linking to your media.

Radio

Disabled: Messages to a recipient whose carrier cannot be reached via MMS will not be sent. Your application will receive an HTTP 400 response and your message will not be queued for delivery.

Radio

SMS Pumping Protection

Automatically detects and blocks SMS pumping with the Programmable Messaging API. Learn more about usage & pricing

Enabled

Radio

Disabled

Radio

HTTP Basic Authentication for media access

In order to protect media access stored at Twilio, you can enforce authentication to access them by enabling HTTP Basic Authentication in your Twilio Account. This setting requires your Twilio Account SID and Auth Token or API Key for all requests to access Voice and Messaging media files, such as recordings and messages' images. Twilio highly recommends enabling HTTP Basic Authentication for your media, especially if it contains sensitive data.

Enabled: Media is protected from public access and HTTP Basic Authentication is required to access media urls.

Radio

Disabled: Media is not protected from public access and anyone with the media url can access it.

Radio

Phone number redaction

Phone Number Redaction helps protect data by redacting the last 4 digits of non-Twilio phone numbers before they’re stored.

Request access: Message Body Redaction allows you to decrease the presence of your data and improve security for your traffic. Fill out this form to request more details and pricing information.

Message Body Redaction

Message Body Redaction helps protect data by removing message bodies before they're stored.

Request access: Message Body Redaction allows you to decrease the presence of your data and improve security for your traffic. Fill out this form to request more details and pricing information.

Message Records Data Access and Backup

Media objects associated with your messages (e.g. MMS media) will be deleted within 30 days after your data access policy period has elapsed. For example, if you set this retention period to 7 days, media may remain accessible via the direct URL for up to 30 days after that 7-day period elapses.

Message data will be inaccessible via the Console and the /Messages API resource after your specified data access policy period, however the data may persist in Twilio's back-end systems for up to 30 days.

Change access via Logs and Message Resource API to 400 days

Days to retain information

7 days minimum, 400 days default, max higher than 400 days available via support ticket

Note: If you want to apply this access policy time range to your sub-accounts, please go to the sub-account settings to configure the access policy

Twilio offers free backup for your messaging data indefinitely which you can download using Bulk Export.

Turn Off Backup Storage: Turning this off will disable automatic backup and trigger our systems to permanently delete all older backup data.

Radio

Show Examples

Reset Save

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.